I, the customer or the company I represent, commit to the following when using BlackCat SCRM:
1. Lawful use
I will use BlackCat only for lawful business purposes and follow the laws of Malaysia and of every country where I or my customers are.
2. My own accounts
I will only sign in to chat accounts I own or am authorised to use, and I will follow the terms of WhatsApp, Telegram, LINE, Messenger, TikTok, Zalo, X and any other platform I use.
3. No spam
I will only send bulk messages to people who have agreed to hear from me, use reasonable sending intervals, and stop messaging anyone who asks me to.
4. No fraud or illegal activity
I will not use BlackCat for fraud, scams, phishing, impersonation, illegal gambling, illegal loans, illegal goods or services, harassment, hate speech, adult content involving minors or anything else that is unlawful or harmful.
5. Respect for personal data
I will collect and use my customers' personal data lawfully, keep it secure, and not buy, sell or share contact lists without consent.
6. Responsibility for content
I am responsible for every message sent from my accounts, including messages written or sent by AI features, and I will check important information before sending it.
7. My login
I will keep my BlackCat login private, stay within my plan's limits, and not share, resell or rent my access.
8. The software
I will not copy, decompile, modify, crack or redistribute BlackCat, or attack or overload its servers.
9. Consequences
I understand that if I break this commitment, Transfomind may suspend or end my access without refund and may report unlawful activity to the authorities, and that I am responsible for any loss or claim that results.
This commitment forms part of the Terms of Service. Questions: hello@transfomind.com.